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POLICIES & COMPANY
āŗ Who is Good Banana?
Good Banana is a brand that specializes in whimsical, imaginative products for kid's spaces.Ā Good Banana has over 50 years of combined experience developing premium products distributed in tens of thousands of retail stores all over the globe. We are excitedĀ you are here, so thank you for visiting!Ā
āŗ Do you ship internationally?
At this time, Good Banana does not ship internationally. Please sign up for our newsletter (an E-ZĀ signup at the bottom of this page) and/or follow us on social media for the latest information about product availability.
āŗ How can I become a dealer?
To apply to become a Good Banana retailer, simply click here.
āŗĀ What is the status of my order?
All orders are confirmed by email. When an order ships, a tracking number will be provided as soon as possible via email. If you have not received an email, please check your spam folder. For additional support, please contact us here.
āŗĀ How quickly do you ship?
Fast! For standard orders of in-stock items, we regularlyĀ ship withinĀ 1-2Ā business days of order confirmation. Modifications and changes to your order will require additional processing time, determined on a case-by-case basis.Ā
āŗĀ What is your warranty?
Unless otherwise noted, Good Banana products are warrantied for 90 days from date of purchase with registration. You can register here.Ā
Note: We do NOT support warranty claims for "trampoline" use ofĀ Floor Floaties or Dream Floaties (using products as an indoor trampoline instead of a cushion or sleepover bed), which is outside of their intended application.
āŗĀ What is your return policy?
Purchases made from GoodBanana.com may be returned for a refund within 15 days of purchaseĀ providing packaging is unopened and intact and is accompanied by a proof of purchase. For Good Banana products purchased from an authorized retailer, please contact the authorized retailer.
āŗĀ Do you have an Affiliate program?
Yes! Want to become a member of "The Bunch"? You can sign up and make money with Good Banana products here.
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BEACH BALLS
āŗ Do Sparkly Beach Balls need an air pump?
While it is always easier to use an air pump to inflate something that is bigger than a balloon, it is not a requirement and can be done by mouth if desired.
āŗ What kind of air valves are used on the Sparkly Beach Balls?
Sparkly Beach Balls use a standard valve, shown below:
āŗ How big are Sparkly Beach Balls?Ā
All Good Banana Sparkly Beach Balls are ~20 inches across.
āŗ Will glitter clog my pool filter?
The glitter is sealed inside the PVC beach ball, which has incredibly durable welded seams. The glitter cannot escape through the air valve as it is on the opposite side of the inner PVC wall, and could only escape the beach ball if cut open.
BED TENTS
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āŗ How big are your Bed Tents?
Bed Tents are approximately 76 inches long, 36 inches wide, and 42 inches tall at their apex.Ā
āŗ Can I bring Bed Tents camping?
Although our Bed Tents are made of similar materials as camping tents, Bed Tents are an indoor play item only and do not offer any weather protection.
āŗ How can I clean my Bed Tent?
Bed Tents can be spot-cleaned with warm water and mild detergent or soap and air dried (recommended).
āŗ Should I put the elastic skirt over my bedding?
Most Bed Tent owners will place the elastic skirting around any fitted bedding (such as a fitted sheet) while your childās covers are on top for ease of getting in and out of their bed.
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āŗ How long does it take to set up a Bed Tent?
Even if you take your time and your child asks āwhy?ā every 15 seconds, it takes just a few minutes to assemble a Bed Tent by yourself, which mainly consists of inserting the tent poles into their sleeves and sockets.
āŗ What are Bed Tents made of?
Bed Tents are made of polyester, which is both strong and lightweight.
āŗ How are Bed Tents packaged?
Bed Tents are packed in a compact gift box with an instruction sheet and collapsible poles.
āŗ Are Bed Tents ventilated?
Bed Tents have built-in mesh window openings in addition to the split door panels.
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BUBBLE MACHINES
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āŗĀ Where do I add the bubble mix?
Cupcake - Bottom of Bubble Machine,Ā in the screw-in reservoir
RainbowĀ - Bottom of Bubble Machine,Ā in the screw-in reservoir
UnicornĀ -Ā MouthĀ of Bubble Machine
āŗ How many batteries doesĀ my Bubble Machine need?
The Bubble Machines use (3) AA batteries (sold separately). The battery slot is located on the bottom of the Bubble Machine, and screws into place to prevent the batteries from escaping during transport.
āŗ Can I use any bubble solution/mix withĀ my Bubble Machine?
In short, yes! We include two bottles, howeverĀ most pre-made solution works great. If a solution is too thick to produce bubbles, dilute it with some water until the desired consistency is reached. We suggest pre-made solutions instead of homemade mixes, which will give consistently better results time and time again.
āŗ How do I clean my Bubble Machine?
Life happens! A barely-damp rag can be used to wipe off your Bubble Machine.
āŗĀ Will I need to plug my Bubble MachineĀ in to charge?
No need for A/C power, my friendāthe Bubbles Machines use AA batteries so thatĀ they can be used anywhere without tripping on power cables, or running out of cable length. We picked AA batteries because they are readily availableāyou probably have some in a drawer right now.
āŗ Can I useĀ my Bubble Machine in the water/pool?
Bubble Machines were meant for use both outdoors and indoors, however they were not meant to be submerged or sprayed with water.
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CHALKSTERS
āŗ How big are Chalksters?
Chalksters (without the chalk inserted) measure as follows:
Style |
Length (inches) |
Width (thickness) |
Height |
Pencil |
12 |
2 |
2 |
Rainbow Cloud |
5 |
1.5 |
3 |
Robot |
4 |
1.25 |
4.5 |
Rocket |
5 |
1.25 |
5 |
Unicorn |
4 |
1.25 |
5 |
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āŗ How does a Chalkster work?
Chalksters grip your sidewalk chalk. The Rainbow, Robot, Rocket, and Unicorn snap shut to hold the thickest end of the chalk. The Pencil has a slot to drop in the chalk.Ā
āŗ Can you use any sidewalk chalk refills with Chalksters?
Chalksters can use virtually any sidewalk chalk. Those with a tapered shape hold best, so if you need a refill, those will be your best option. The chalk it comes with measures 10 cm (about 4 inches) long, and is ~25mm at its thickest.
āŗ Do I have to use all three colors at one time?
Using all three included pieces of chalk at once allows for some creative designs, but the user can certainly use one or two pieces at a time, in any of the available slots. Naturally, the Pencil only holds one piece at a time.
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Ā FLOOR FLOATIES & DREAM FLOATIES
āŗĀ What is the weight limit ofĀ FloorĀ Floaties⢠/ Dream Floatiesā¢?
200 lbs / 90 kg. It is important that you do NOT jump on Floor Floaties and Dream Floaties like a trampoline, which is outside of the Floaties' intended use.Ā
⺠Can I use Floor Floaties⢠/ Dream Floaties⢠in the pool?
Floor Floaties and Dream Floaties are not floatation devices and should not be used in any way other than their intended application.
⺠How long does it take to inflate a Floor Floatie⢠/ Dream Floatie�
Dream Floaties include a rapid-fill electric pump so you can inflate both the mattress and character in a just few minutes. Floor Floaties include a high-efficiency hand-pump and can be inflated in about 2 minutes with minimal effortāeven faster if you want to impress your kids.
āŗĀ Can IĀ switch the plushĀ cover on myĀ Floor Floatieā¢?Ā
The inner inflatable of each Floor Floatie is shaped to match the outer plush, so switching one design for another is not possible.
āŗĀ How do I know if myĀ FloorĀ Floaties⢠/ Dream Floatiesā¢Ā are properly inflated?
- Saggy appearance, child "bottoms out" while seated = too little air
- Firm like a basketball = too much air
- Looks like the website picture, not difficultĀ to squeeze, but easily retains shape = just right
Don't over-inflate yourĀ Good Banana product and you will find themĀ incrediblyĀ comfortable and durable enough for everyday use.
āŗĀ Can I wash the plushĀ cover on myĀ Floor Floatieā¢?Ā
Accidents happenāthat's why our Floor Floaties feature a removable plush cover. We suggest unzipping the cover, deflating your Floor Floatie, then removing the cover prior to spot cleaning. Here's a quick guide toĀ cleaningĀ your Floor Floatie's cover:
āļø DO | š« DO NOT |
---|---|
Deflate the Floor Floatie and remove it from the plush cover prior to cleaning. | Do not attempt to spot clean while in-use or inflated. |
Remove loose debris prior to cleaning. Spot clean with lukewarm or cold water and a dab of dish soap, using a damp rag. | Do not use laundry detergents, solvents or chemicals. Do not use tools like brushes, blades, steel wool, carpet cleaners, heat or abrasives. |
Air-dry on a garment rack or clothesline only. | Do not machine wash or machine dry. |
Do not dry near a heat source such as a fireplace or space heater. | |
Do not iron, dye, or modify the plush cover or the zipper. |
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LAP DESKS
āŗ How big are your Lap Desks?
Lap Desks average 14.5 inches x 18.75 inches wide and approximately 3 inches thick. Below is a table with the outermost measurements:
Style |
Length (inches) |
WidthĀ |
Height (overall thickness) |
Cheeseburger |
14.5 |
18.75 |
3 |
Rainbow |
14 |
17.5 |
3 |
Shooting Star |
13.25 |
19.5 |
3 |
Unicorn |
16 |
19.25 |
3 |
āŗ How can I clean my Lap Desk?
To clean your Lap Desk, simply wipe it with a barely damp rag or paper towel and dry it immediately.
āŗ How big is the tablet slot?
The opening of the table slot is 0.5 inches by 11 inches wide; this will accommodate virtually all popular makes of iPad, Kindle/Fire, Galaxy Tab and most Surface tablets in either landscape or portrait mode.
āŗ How much do your Lap Desks weigh?
Our Lap Desks are very light for extended useātheyāre barely over 1 pound!Ā
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POOL FLOATIES
āŗ Do Pool Floaties need an air pump?
While it is always easier to use an air pump to inflate something bigger than a balloon, it is not a requirement and can be done by mouth if desired.
āŗ What kind of air valves are used on the Pool Floaties?
āSplit-ringā styles (Dinosaur, Flamingo, Unicorn) use a standard valve, while āwhole ringā styles (Avocado, Donut, Pineapple, Rainbow, Tie-Dyed) use a slightly larger E-Z fill valve that accommodates more air input/output for faster inflation/deflation.
āŗ How big are Pool Floaties? What is their weight limit?
Each Pool Floatie was sized for kids ages 3+ so that it wasnāt too big to use or too small to enjoy. Their sizes are depicted below:
Style |
Length (inches) |
WidthĀ |
HeightĀ (in use) |
Weight Limit |
Dinosaur (split) |
29 |
23 |
25 |
65 lbs |
Flamingo (split) |
26.5 |
22 |
24.5 |
65 lbs |
Unicorn (split) |
32.5 |
22 |
24 |
65 lbs |
Avocado (ring) |
36 |
29.5 |
9 |
130 lbs |
Donut (ring) |
32 |
32 |
8 |
130 lbs |
Pineapple (ring) |
40 |
26 |
8 |
130 lbs |
Rainbow (ring) |
32.5 |
36 |
8 |
130 lbs |
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āŗ Can I use Pool Floaties as a life saving or swim-training device?
No. Good Banana Pool Floaties are incredibly safe but not designed as a life-saving device or swim aide.
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SHAGGY BAGGIES
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āŗ How big are your Shaggy Baggies?
Shaggy Baggies are generally 13.5 x 13.5 x 4.5 inches, but vary based on style. See the table below for approximate sizing (listed in inches, not including handles).Ā
Cheeseburger |
14.5 x 13.5 x 4.5 |
Cupcake |
13.5 x 13.5 x 4.5 |
Donut |
13.5 x 13.5 x 4.5 |
Kitty Cat |
14.5 x 15 x 4.5 |
Pretzel |
18 x 14.5 x 4.5 |
Rainbow |
15 x 13.5 x 4.5 |
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āŗ How long are the Shaggy Baggie straps/handles?
Shaggy Baggie handles extend approximately 10 inches / 25 cm. This may vary slightly by style.
āŗ How can I clean my Shaggy Baggie?
Shaggy Baggies can be spot-cleaned with warm water and mild detergent or soap, or gently hand-washed and air dried (recommended).
āŗ Can an adult or tween use your Shaggy Baggies?
Absolutely! They will accommodate tweens and adults. They are awesome for mobile education specialists/teachers/social workers, trick-or-treating, grocery store runs, and more!
āŗ Can the Shaggy Baggies be embroidered?
The rear and sides of every Shaggy Baggie tote bag are essentially a blank canvas, with ample space for initials, logos, names, or other customizations.Ā
āŗ What are Shaggy Baggies made of?
Shaggy Baggies utilize cotton canvas material for the main body and straps, plush faux fur for the character face , and a nylon inner lining.
āŗ How are Shaggy Baggies packaged?
Shaggy Baggies arrive flat packed, with each individual tote in its own clear poly bag. This keeps them spotless during transport.
SNUGGLYĀ BLANKETS
āŗ What are Snuggly Blankets made with?
Snuggly Blankets have a top that is a soft and furry plush. Select models feature sherpa (Rainbow, Cheeseburger), or faux foil (Chocolate Bar). The blankets are 100% polyester for a cloud-like touch with cozy warmth.
āŗ How big are your Snuggly Blankets?
Snuggly Blankets are 52 x 42 inches.
āŗ How can I clean my Good Banana Snuggly Blanket?
OurĀ Snuggly Blankets can be spot-cleaned with warm water and mild detergent or soap, or hand-washed and air dried (recommended).
āŗ Can a non-child use your Snuggly Blankets?
Absolutely! Although they are sized for children, they will accommodate many adults.
āŗ How are Snuggly Blankets packaged?
Each Snuggly Blanket is neatly folded into a zippered bedding pouch with clear panels on all sides for effortless viewing. Each pouch has a top-mounted rope handle for grab & go merchandising on a shelf or retail hook.Ā
āŗ Can the Snuggly Blankets be embroidered?
The majority of Good Banana Snuggly Blankets are constructed with a long plush, so we would advise against embroidering on the plush itself. Rather, embroider on a section of the blanket that does not have furry plush or other accoutrements.
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SPLASHY SPRINKLERSĀ
āŗ Do Splashy Sprinklers need a water pump?
Nope! The water from your spigot/outdoor faucet supplies the Splashy Sprinkler withĀ all of the pressure it needs to create 360 degrees of streams. Just connect a hose to the spigot, and then your Splashy Sprinkler, turn it on, and watch the Soak Zone come to life.
āŗ How long does it take to inflate a Splashy Sprinkler?
The main character form, splash pad and tail each have an air valve, and can be inflated by mouth, or with a common hand pump (sold separately). Because they inflate quickly we do not recommend an electric pump. Inflating all elements by mouth takes just a few minutes at a leisurely pace.
āŗ How big are Splashy Sprinklers?
Each Splashy Sprinkler is approximately 6 feet long and 32 inches tall.Ā
āŗ How do you regulate the water pressure in the Soak Zone?
Your water spigotās knob can be used to regulate the pressure of the soak zone. Low pressure from the spigot results in a lower water stream height. Higher pressure will increase the height and flow of water to the soak zone. Setting your spigot to off will not produce any stream.Ā
āŗ Can I use Splashy Sprinklers in the water/pool?
Splashy Sprinklers were meant for outdoor use on a flat, grassy surface, and were not intended for use as a floatation device.Ā
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WEIGHTED BLANKETS
āŗ What are Weighted Blankets filled with?
Weighted Blankets contain non-toxic microbeads that are sandwiched between layers of fabric. The beadsā small size effortlessly conform to the wearer, using gravity to apply gentle pressure (think: a light, comforting hug). The blankets feature grid-stitching to keep those microbeads evenly distributed without bunching or sagging out of place.Ā
āŗ How big are your Weighted Blankets?
Round Weighted Blankets (Pizza, Donut) are 57 inches across while Rectangular styles (Rainbow, Tie-Dyed) are 60 x 40 inches.
āŗ How can I clean my Good Banana Weighted Blanket?
Our Weighted Blankets can be spot-cleaned with warm water and mild detergent or soap, or hand-washed and air dried (recommended).
āŗ Can a non-child use your Weighted Blankets?
Each Weighted Blanket is 5 lbs, and it is thus recommended that users are 30 pounds or more, and ages 3 and up. Many teens and adults will find using them enjoyable as well.
āŗ How are Weighted Blankets packaged?
Each Weighted Blanket is neatly folded into a reinforced zippered bedding pouch with clear panels on all sides for effortless viewing. Each pouch has a top-mounted handle for grab & go merchandising on a shelf or retail hook.Ā
āŗ Can the Weighted Blankets be embroidered?
Good Banana Weighted Blankets are constructed with a cozy coral fleece, and may be embroidered.
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WIGGLE WOBBLE SPLASHY SPRINKLERS
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āŗ Whatās the difference between āWiggle Wobble Splashy Sprinklersā and āSplashy Sprinklersā ?
Both are part of our Splashy Sprinkler series ā fun, colorful inflatables that feature a built-in sprinkler. Here is a comparison chart:
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Wiggle Wobble Splashy Sprinkler |
Splashy Sprinkler |
|
Inflatable Sprinkler |
ā |
ā |
Connects to a garden hose |
ā |
ā |
360° Soak Zone |
- |
ā |
Splash Mat |
- |
ā |
Bopping action |
ā |
- |
Deflates for storage |
ā |
ā |
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āŗ Do Wiggle Wobble Splashy Sprinklers need a water pump?
Nope! The water from your spigot/outdoor faucet supplies the Wiggle Wobble Splashy Sprinkler withĀ all of the pressure it needs to create 360 degrees of streams. Just connect a hose to the spigot, and then your Splashy Sprinkler, turn it on, and watch the Soak Zone come to life.
āŗ How long does it take to inflate a Wiggle Wobble Splashy Sprinkler?
They can be inflated by mouth, or with a common hand pump (sold separately). Inflating it by mouth takes just a few minutes at a leisurely pace.
āŗ How tall are Wiggle Wobble Splashy Sprinklers?
Wiggle Wobble Splashy Sprinklers are approximately 39 inches tall, but may vary slightly depending on outdoor temperatures.Ā
āŗ Why wonāt my Wiggle Wobble Splashy Sprinkler stand up on its own?
You probably forgot to fill the base with water. If youāve already inflated it, try deflating it a little and filling up the base. If you have NOT inflated it, itās an easy process.
āŗ How do you regulate the water pressure?
Your water spigotās knob can be used to regulate the pressure of the soak zone. Low pressure from the spigot results in a lower water stream height. Higher pressure will increase the height and flow of water to sprinkler. Setting your spigot to off will not produce any stream.Ā
āŗ Can I use Wiggle Wobble Splashy Sprinklers in the water/pool?
Wiggle Wobble Splashy Sprinklers were meant for outdoor use on a flat, grassy surface, and were not intended for use as a floatation device.
āŗ Can I use Wiggle Wobble Splashy Sprinklers without a hose as a traditional bop bag?
Yes. We may be biased, but we think they are much more fun in the hot summer sun :)
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